Frequently Asked Questions

General

What is this platform, and how does it work?
Is this platform free to use?
What types of businesses can join?

Customer

How do I find a business?
Can I book appointments directly on the platform?
How do I leave a review for a business?
Can I communicate with a business before booking an appointment?
How can I recommend a business to my friends?

Business

How do I create a business profile?
Can I track customer interactions and performance?
How does the appointment feature work?
Can I communicate with customers through the platform?
How can I improve my visibility on the platform?
Can I see where my traffic is coming from?
Is there a way to showcase promotions or special offers?

Technical

How do I reset my password?
Can I delete my account?
How do I report inappropriate content or a fake business?
Is my personal and business data secure?
How do I contact customer support?